Privacy Policy
Last Updated: January 1, 2025
1. Introduction
Welcome to Ticklyst. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data and tell you about your privacy rights.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password
- Profile Information: Role/organization, preferences, settings
- Task Data: Tasks, projects, notes, attachments you create
- Payment Information: Billing details (processed by Stripe, we don't store credit card numbers)
2.2 Information We Collect Automatically
- Usage Data: How you use the application, features accessed, time spent
- Device Information: IP address, browser type, operating system
- Cookies: Small files stored on your device to remember preferences
3. How We Use Your Information
We use your information to:
- Provide and maintain the Ticklyst service
- Process your payments and prevent fraud
- Send you service updates and marketing communications (with your consent)
- Improve and personalize your experience
- Analyze usage patterns to enhance our product
- Provide customer support
- Comply with legal obligations
4. Data Security
We implement appropriate technical and organizational measures to protect your data:
- AES-256 encryption for data at rest
- SSL/TLS encryption for data in transit
- Regular security audits and updates
- Access controls and authentication
- Secure backup systems
5. Data Sharing
We do not sell your personal data. We may share your data with:
- Service Providers: Stripe (payments), MongoDB (database), email service providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
6. Data Retention
We retain your data:
- While your account is active
- For 90 days after account deletion (for recovery purposes)
- As required by law or for legitimate business purposes
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your data
- Export: Download your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restrict: Limit how we process your data
8. Cookies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Keep you logged in
- Analyze site usage (Google Analytics)
- Improve site performance
You can control cookies through your browser settings.
9. Children's Privacy
Ticklyst is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.
10. International Data Transfers
Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have questions about this privacy policy or want to exercise your rights:
13. Third-Party Services
Stripe (Payment Processing)
Payment information is processed by Stripe. View Stripe's Privacy Policy.
Google Analytics
We use Google Analytics to analyze website usage. View Google's Privacy Policy.
14. California Privacy Rights (CCPA)
California residents have additional rights including:
- Right to know what personal data is collected
- Right to delete personal data
- Right to opt-out of sale of personal data (we don't sell data)
- Right to non-discrimination
15. GDPR Compliance (EU Users)
EU users have rights under GDPR including:
- Right to access your data
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object