Refund Policy

Last Updated: January 1, 2025

30-Day Money-Back Guarantee

We stand behind Ticklyst with a straightforward 30-day money-back guarantee. If you're not satisfied with your purchase for any reason, we'll refund you in full—no questions asked.

Who Qualifies for a Refund?

• Monthly Subscribers: Full refund if requested within 30 days of initial purchase
• Lifetime License Holders: Full refund if requested within 30 days of purchase
• All Users: No usage limits—even if you've used the app extensively

How to Request a Refund

Requesting a refund is simple and hassle-free:

1. Email us at ramelvin10@outlook.com
2. Use subject line: "Refund Request"
3. Include your email address associated with your account
4. Include your purchase date (if known)
5. Optionally, let us know why you're requesting a refund (helps us improve!)

Refund Processing Timeline

What Happens After a Refund

• Your premium access will be immediately revoked
• You can still export your data before the account is downgraded
• Your account data will be retained for 90 days in case you want to reactivate
• You can repurchase at any time if you change your mind

Subscription Cancellation vs. Refund

Canceling Your Subscription

If you want to cancel your monthly subscription without a refund:

• Cancel directly in your account settings
• You'll retain access until the end of your current billing period
• No refund for the current month
• No future charges after cancellation

Requesting a Refund

If you want your money back for the current billing period:

• Email us directly at ramelvin10@outlook.com
• Must be within 30 days of your most recent charge
• Access is immediately revoked upon refund
• Full refund of most recent payment

Exceptions and Special Cases

Bulk/Team Licenses

Organizations purchasing 10+ licenses should contact us directly at ramelvin10@outlook.com to discuss refund terms.

Chargebacks

Please contact us directly before filing a chargeback. Chargebacks:

• Hurt small businesses with fees and penalties
• Are unnecessary—we'll always honor our refund policy
• May result in permanent account suspension
• Can be avoided with a simple email to us

Promotional or Discounted Purchases

• Full refund of the amount you actually paid
• Same 30-day guarantee applies
• No penalty for using promotional pricing

After 30 Days

While our standard policy is 30 days, we understand circumstances vary:

• Contact us if you have extenuating circumstances
• We'll evaluate requests on a case-by-case basis
• We're reasonable people and want you to be happy

Why We Offer This Guarantee

We believe in Ticklyst and know it will help you be more productive. We want you to feel confident trying it risk-free. If it's not right for you, you shouldn't have to pay for it.

Technical Issues

If you're experiencing technical problems:

• First: Contact support at ramelvin10@outlook.com
• We'll help: Most issues can be resolved quickly
• Still unsatisfied? Refund is always available within 30 days

Refund Method

All refunds are processed through the original payment method:

• Credit/debit card refunds appear as a credit from Stripe
• PayPal refunds go directly to your PayPal account
• Bank transfers refunded to originating account
• Processing time depends on your financial institution

Questions About Refunds?

We're here to help:

• Email: ramelvin10@outlook.com
• Response Time: Within 24 hours (usually much faster)
• We're friendly: Don't hesitate to reach out